Terms and Condition
General Terms and Conditions
All rates we quote are, of course, subject to availability and alteration.
All special offers quoted are limited and subject to availability, and may be subject to a minimum stay.
While every effort has been made to ensure the accuracy of all information, The Kilmurry Lodge Hotel cannot accept liability for any errors or omissions and we reserve the right to change information and descriptions of listed hotels and products and to amend manifest error in the quoted prices.
Please note that different terms, conditions and cancellation policies in relation to all online bookings.
Please read the room rate details that are provided carefully before you make your online booking.
Once your booking is made, you will also receive an email outlining your reference number and reservation details.
In the event that you have to cancel your reservation, you will need your confirmation reference number, as well as the email address used to make the reservation.
If, for reasons beyond the hotel’s reasonable control, including, but not limited to, strikes, labour disputes, acts, regulations or orders of governmental authorities, civil disorder, disaster, acts of war, acts of God, fires, flood or other emergency conditions, or due to any delay in necessary and essential repairs of the hotel, the hotel is unable to perform its obligations under this agreement, the non-performance is excused and the hotel may terminate the original agreement without further liability of any nature. In no event shall the hotel be liable for consequential damages of any nature, for any reason whatsoever.
ADVANCED PURCHASE RATE
When booking an Advance Purchase Rate your credit card will be charged for the entire stay at the time of booking and the cost is completely non-refundable and non-transferable. A cancellation or change will result in forfeit of the cost of the reservation.
All packages available at the Kilmurry Lodge Hotel are subject to room availability. If you book a Stay & Save Rate Package and check out early, you may will be charged for the full stay.
Cancellations must be made within the cancellation period signified on the reservation confirmation. If notice of cancellation is not received by the required date, the hotel will charge one night’s accommodation. Please note that some rates (e.g. Advance Purchase) are non-refundable. In the event of a no show, the full charge of the booking is taken from your credit card without exception.
Guests who check out of the hotel prior to their scheduled departure date are subject to an early departure fee of one nights accommodation.
PROMOTIONS AND OFFERS
All promotional offers are subject to specific terms, conditions and restrictions listed on the specific webpage. All special offers are subject to availability
Our brand website, www.kilmurrylodge.com is intended to assist in determining availability and booking your hotel reservation. Apart from printing information in connection with your travel, you are not allowed to reproduce, replicate, sell, resell or otherwise exploit these websites unless we provide you with prior written permission to do so.
ELIGIBILITY OF USE
Use of www.kilmurrylodge.com.com is restricted to people over the age of 18 who can enter into binding contracts.
We urge all our customers to protect accounts passwords and accept responsibility for all account activity that occurs as a result.
LINKS TO THIRD PARTY WEBSITES
We provide links to other sites that we believe may be of interest to you at www.kilmurrylodge.com but we are not endorsing or recommending these sites or the services or material provided by them. We therefore accept no responsibility for the materials, services or other situations at or related to, or from, any other website.
This contract is governed by the laws of Ireland.
While every reasonable effort has been made to ensure accuracy of information, the content of www.kilmurrylodge.com may include technical, typographical or content errors.
Therefore, it is important to refer to the following disclaimer information, before using the Kilmurry Lodge Hote branded website.
The content of www.kilmurrylodge.com is provided “as is” without warranties of any kind, implied or expressed, statutory or otherwise, including without limitation, the warranties of merchantability or fitness for a particular purpose. The Kilmurry Lodge Hotel may make changes to the content or policies at any time without prior notice.
LIMITATIONS TO LIABILITY
In no event shall the Kilmurry Lodge Hotel be liable for any direct, special, indirect or consequential damage or damages arising out of your access or use, or your inability to use our branded website, or any materials or recommendations made by third parties on www.kilmurrylodge.com.
You hereby waive any and all claims against us and our subsidiaries and hotels arising out of your use of our websites or any materials or recommendations of any third parties on our website.
The Kilmurry Lodge Hotel reserves the right to cancel contracts based upon incorrect information having been displayed in relation to price or service.
Rate Terms are individaul to the rate type selected. Please see the terms outlined on the Booking Engine to corresponde to each rate package type.
ADVANCE PURCHASE POLICY
Rates are strictly non-refundable and non-transferable. The full value is taken at point of reservation from the credit card provided at the time of booking. Please Note: Should your payment not process at the time of booking the hotel reserve the right to cancel the booking.
The rates quoted are based on your period of stay and are subject to change should you later amend your booking.
Our cancellation policy is 72 hours prior to the date of arrival. Should you fail to cancel your reservation within this time, one nights accommodation charge will be deducted from your credit card as a cancellation fee. Failure to amend booking prior to arrival will result in hotel charging amount advised at time of booking to the credit card provided. All cancellations must be received by the hotel in writing. Bookings are non-transferable.
CHECK IN POLICY
Check in time is from 3:00pm
Check out time is 12:00 noon
Early check in or late check out requests are charged from EUR 10.00 per hour and are subject to availability.
We wish to advise that we are unable to accept cash payments and that a valid credit card will be required on check in for all bookings, including prepaid bookings. A pre-authorisation of your card will be taken upon arrival for incidentals. The credit card must be in the guest’s own name and a corresponding photo ID will be required. In the event that the pre-authorisation is unsuccessful the booking shall be rendered null & void.
Please note that you are liable for any damages or inconvenience caused to other guests.
NELLIGAN’S BAR & RESTAURANT
Children are welcome in the Bar areas prior to 9.00pm each evening and must be accompanied by a responsible adult.
All special requests are subject to availability and must be confirmed directly with the hotel in writing.
The Kilmurry Lodge Hotel is strictly a non-smoking hotel. Guests found to be in breach of this policy will be charged a minimum penalty of EUR 150.00 for deep cleaning. This penalty will be applied to the credit card provided at the time of check in. Management reserve the right to charge the credit card without notification if guests are found to be in breach of this policy.
Guide and service dogs only
While every effort has been made to ensure the accuracy of all information, The Kilmurry Lodge cannot accept liability for any errors or omissions and we reserve the right to change information and descriptions of listed hotels and products and to amend manifest error in the quoted prices. The hotel reserves the right to cancel contracts based upon incorrect information having been displayed in relation to price or service.